Senior Citizen Concessions : Friends, today’s article is important only for the senior citizens living in India. A very important good news has come for all the senior citizens.
Senior citizens used to face a lot of problems during train travel, including crowds, long queues, etc. These problems were taken care of by the Indian Railways and a new facility was started for senior citizens. Through this article, we will discuss in detail about the new facility started for senior citizens.
All facilities started for the elderly
Wheelchair booking through mobile application only
A very important good news has come for all you elderly people that now you do not need to go to the station and ask for a wheelchair. Yes, now all you senior citizens will be able to book a wheelchair through Rail Madad or IRCTC application.
Due to which now all of you elderly people will not have to stand in long queues at all. Every senior citizen has to book this chair before the journey and after this the staff will be available to help you at the station due to which your journey will be comfortable as well as easy.
Senior Citizen Help Desk Showroom
A facility like help desk for the elderly has been started at open and important railway stations. Where elderly people will get a lot of help in getting information related to tickets, civil services and reaching the train coach.
Railway Police will also be available here, they will provide security due to which the elderly will get both help and security.
anticipation of the future
Friends, we want to tell you that the railways has set a goal to make its service very good in the future. It is being informed that after some time, the elderly will get discounts on tickets.
Senior Citizen Help Desk is going to be set up at every railway station. Along with mobile application, all the elderly will get security through call center as well. The new change which is expected to happen will have a positive impact on the elderly people.
Why do the elderly need facilities?
If you are an elderly citizen, then you must be well aware that there will be many problems during your journey. The body of elderly people gets tired in long journeys and they also face a lot of difficulty in walking.
Also, there is difficulty in lifting heavy luggage and there is also a problem in climbing stairs. So, keeping in view all these problems and difficulties, all these facilities are necessary to provide easy and safe travel.